Frequently Asked Questions

Everything you need to know about bringing timeless beauty into your home.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the continental United States. For oversized furniture pieces, delivery may take between 2-3 weeks depending on your location.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for returns.

How do you ensure the quality of your products?

At True Treasures Inc, we partner with skilled artisans and reputable manufacturers who use high-grade materials. Every item undergoes a rigorous quality inspection before it leaves our warehouse.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm for larger purchases.

Can I track my shipment once it has been dispatched?

Yes, as soon as your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.