Returns & Exchanges

At True Treasures Inc, we want your home to be your sanctuary, which is why we offer a 30-day return period for all unused home decor and furnishings. If your selection isn't the perfect fit for your space, we are here to help you find a treasure you truly love.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all protective inserts are in place to prevent damage during transit.

  • 3.
    Label and Ship

    Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.